Our Call center teams have strong relationships with customers
Let’s create your support team
Outsource, improve, That’s our game plan.
With Nossa24, the outsourcing process is quick, individual, and result-oriented.
Planning
Operating meticulous analysis of your clientele needs
Documentation
Creating knowledge base, FAQ, call scripts
Integration
Combining support solutions with your existing business processes
Documentation
Creating knowledge base, FAQ, call scripts
Go live
Quick start and forward-thinking alongside
How it works?
We perform onboarding free of charge
Analyze
To choose the most effective tools and support channels, we’ll ask you to provide us with some information concerning your company, products or services you offer.
Team training
Our cooperation will start with the two weeks training period. During this time we’ll set up several meetings and training sessions to find out more about your needs and expectations.
Test
Based on the gathered information, we’ll prepare the special training test to ensure that every agent on our team is ready to serve your customers and meet your requirements in full.
Go live
After onboarding, we’ll regularly send you reports on our interactions with your regular and potential customers. You can monitor how our team works at every stage of our cooperation.
Improve
Provide us with the latest news about your products or services so that our team can stay updated to help your customers in the best possible way.
Got more questions? We’ve got Answers!
Book a call with our consultants today!